When you’re trying to download or update the game in Google Play Store, you might be prompted with an error message. There is also a current problem in Google Play Store that says your "Device is not compatible" with the game, even if your device supports the application.To clear these problems, please try the following:
Clear Apps Cache
Clear Apps Cache
- Go to Settings > Apps > All
- Select Play Store > Clear Cache & Data
- Select the game > Clear Cache and Data
- Try downloading the game again
Unmount SD Card (if applicable)
- Go to Settings > Storage > Unmount SD Card
- Try downloading the game again
- Re-Mount SD Card by Navigating to Settings > Storage > Re-mount SD Card
Reinstall Google Play Store
- Go to Settings > Apps > All
- Select Google Play Store > Uninstall Updates
- Try downloading the game again
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